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Refund & Cancellation Policy

Last updated: October 9, 2026

1. Overview

This Refund & Cancellation Policy applies to all paid subscriptions to DropScore Pro ("the Service"). By subscribing, you agree to the terms described below.

2. Subscription Terms

DropScore Pro is a monthly recurring subscription priced at USD $9.00 per month (or the equivalent in your local currency). Your subscription automatically renews on the same date each month until you cancel it.

3. Cancellation Policy

You may cancel your subscription at any time using one of these methods:

  • Self-service portal: Log in to the customer portal provided by our payment processor (Dodo Payments or Razorpay) and cancel your subscription.
  • Email: Send a cancellation request to hello@dropscore.online with the subject line "Cancel Subscription."

Effect of cancellation: Your subscription will remain active until the end of your current billing period. You will not be charged again. After the current period ends, your account will revert to the free tier.

4. Refund Policy

7-Day Money-Back Guarantee: If you are not satisfied with DropScore Pro, you may request a full refund within 7 days of your initial purchase or renewal.

To request a refund, email hello@dropscore.online with:

  • Your registered email address
  • Date of payment
  • Reason for the refund request (optional, but helps us improve)

Refund Processing Time: Once approved, refunds will be processed within 5–7 business days. The refunded amount will be credited back to your original payment method.

5. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Requests made more than 7 days after the payment date.
  • Accounts that have violated our Terms & Conditions.
  • Cases where the user has extensively used the Pro features (e.g., downloaded 50+ domain lists) and requests a refund after the trial window.
  • Partial months after cancellation.

6. Failed or Duplicate Payments

If you were charged twice or charged after cancelling, contact us immediately at hello@dropscore.online. We will investigate and issue a full refund for any duplicate or erroneous charges within 5–7 business days.

7. Chargebacks

Please contact us before initiating a chargeback with your bank or card issuer. We resolve nearly all refund requests quickly and amicably. Unwarranted chargebacks may result in account suspension.

8. Free Tier

The DropScore free tier is and will always remain free. No refunds apply to free usage.

9. Modifications

We reserve the right to update this Refund & Cancellation Policy at any time. Changes take effect immediately upon posting on this page.

10. Contact Us

For any questions about refunds or cancellations, please contact:

DropScore
Email: hello@dropscore.online
Website: https://dropscore.online